COVID-19 Update

Last update: 1 April 2021

Dear friends,

Thank you for considering AnnaView Apartments for your vacation this year! Our apartments will be open to welcome you from May 1st. This summer, as always, we would like to reassure you that the health and wellbeing of our guests and our staff is our 1st priority. Thus, as you prepare or consider your upcoming trip to Crete, we want to make the experience as worry-free and safe as possible. In this direction, we are committed to providing a safe environment that is fully in line with all health protocols of the National and World Health Organization. Moreover, all family members and staff involved in our business are already fully vaccinated against Covid-19!

Here are the steps we are taking:

In-room cleaning

  • All bedclothes, linen, towels and napery are washed at 90°C (194°F), with special disinfectant detergent.
  • Room cleaning will include commercial alcohol solutions in all high touch surfaces.
  • Changing bedclothes and towels will take place upon guest's request. This summer, to increase physical distancing we will not follow our normal daily cleaning process. In-room cleaning will be discussed with individual guests.
  • We will be using steam cleaning at 70°C for several in-room accessories (e.g. curtains, mattresses, cushions and others).
  • Between checkout (11.00 am) and check-in (3.00pm) we will be allowing 4 hours for systematic and enhanced disinfection and deep cleaning of the rooms.
  • Increased deployment of antibacterial hand sanitizers.

Public areas

  • Frequent disinfection of all public areas and frequently-touched surfaces during the day.
  • Increased cleaning and disinfection of high-touch areas in staff areas.
  • Sunbeds and sitting will be disinfected daily and placed accordingly to ensure physical distancing.

Staff training

  • Online training of all our staff members on hygiene protocols and management of potential incidents.
  • Every staff member complies with the hygiene and safety protocols (hand cleaning, keeping distance etc.)

Reception service

  • Our visitors know how much we love to greet and serve our guests, however during these circumstances we have planned for contactless solutions, where possible, designed to cater those who prefer no close physical or material contact.
  • Outdoor check-in and check-out will be preferable, when possible.
  • Provision of information on our health protocols and local medical information to all our guests upon arrival.
  • Keeping contact to a minimum during check-in and check-out processes.

Additional Medical Support

  • We have established collaboration with an appointed doctor (under Greek law obligation) for consulting in health & safety procedures
  • We are following the official guidelines and closely monitoring the advice of medical and government authorities.

Staff Training – Certificates

  • All the necessary training has been done and we have received all the necessary approvals and certifications as defined by the National and International Health Protocols (Health First certificate)

Should you have further questions about our safety approach and making a reservation, do not hesitate to contact us at We look forward to welcoming you soon!

Warm regards,

The AnnaView Apartments team

Health First
Amazing seaview from the AnnaView Apartments in Plakias, Crete